Payment and Cancellation Policies
Please use our online payment and registration system; upon registering, you should receive a confirmation E-mail. You will also get a welcome E-mail 1-2 days before the training.
If you are unable to register online, please mail your: full name, E-mail address, phone number, type of license (if any), and a check made out to: Elena Khazanova, LCPC, to the following address:
Elena Khazanova, LCPC
915 B Russell Ave.
Gaithersburg, Maryland, 20879.
Please note: this is NOT the address where the trainings take place - please consult the main training page for the appropriate address.
If you are registered for a training and are unable to attend, please contact us AT LEAST ONE WEEK prior to the training's date, to receive a tuition credit that can be applied to any of our training for the period of 1 year. If you cancel THREE MONTHS IN ADVANCE, you can request a full tuition refund, minus $10 administrative fee. Please note that NO REFUNDS WILL BE ISSUED if you cancel less than three months prior to the training's date.
Inclement Weather
If the training is rescheduled due to weather conditions, we will contact you by E-mail at least 2 hours prior to the training's starting time.
Addressing Grievances
Commonwealth Educational Seminars (CES) seeks to ensure equitable treatment of every person and to make every attempt to resolve grievances in a fair manner. Please submit a written grievance to CES, 1020 Osterville West Barnstable Rd, Marstons Mills, MA 02648. Grievances will initially be directed to the training instructor. Grievances would receive, to the best of our ability, corrective action in order to prevent further problems. If you have questions or concerns, contact Commonwealth Educational Seminars at (800) 376-3345.
Accommodations for the Differently Abled
Our training facilities are handicap accessible. Individuals needing special accommodations, please contact us at least two weeks prior to the training's date.
Please use our online payment and registration system; upon registering, you should receive a confirmation E-mail. You will also get a welcome E-mail 1-2 days before the training.
If you are unable to register online, please mail your: full name, E-mail address, phone number, type of license (if any), and a check made out to: Elena Khazanova, LCPC, to the following address:
Elena Khazanova, LCPC
915 B Russell Ave.
Gaithersburg, Maryland, 20879.
Please note: this is NOT the address where the trainings take place - please consult the main training page for the appropriate address.
If you are registered for a training and are unable to attend, please contact us AT LEAST ONE WEEK prior to the training's date, to receive a tuition credit that can be applied to any of our training for the period of 1 year. If you cancel THREE MONTHS IN ADVANCE, you can request a full tuition refund, minus $10 administrative fee. Please note that NO REFUNDS WILL BE ISSUED if you cancel less than three months prior to the training's date.
Inclement Weather
If the training is rescheduled due to weather conditions, we will contact you by E-mail at least 2 hours prior to the training's starting time.
Addressing Grievances
Commonwealth Educational Seminars (CES) seeks to ensure equitable treatment of every person and to make every attempt to resolve grievances in a fair manner. Please submit a written grievance to CES, 1020 Osterville West Barnstable Rd, Marstons Mills, MA 02648. Grievances will initially be directed to the training instructor. Grievances would receive, to the best of our ability, corrective action in order to prevent further problems. If you have questions or concerns, contact Commonwealth Educational Seminars at (800) 376-3345.
Accommodations for the Differently Abled
Our training facilities are handicap accessible. Individuals needing special accommodations, please contact us at least two weeks prior to the training's date.